We’ve been featured in the latest Harvard Business Review, and we’re excited to tell you all about it! In an article titled, “Are You Solving the Right Problems?” author Thomas Wedell-Wedellsborg reveals that most companies and organizations are good at solving problems, but not necessarily good at figuring out what the real problems actually are. He goes on to explain that reframing problems often brings about unexpected, creative solutions.

Using dog adoption as an example, DDR is highlighted for the way in which we reframe the issue. Instead of focusing on promoting pet adoption or marketing the sad realities, we employ our Shelter Intervention Program (SIP). Of course we want to see more animals get adopted and of course we hurt for those at risk of euthanasia, but we come at it by trying to keep pets with their original families in the first place. If these animals don’t come into the shelter system at all, we can help everybody – the families, the shelter staff, and most of all the animals.
Wedell-Wedellsborg explains how whenever a family comes into the shelter to hand over a pet, one of our staff asks without judgment if the family would prefer to keep the pet. If the answer is yes, we try to help resolve the situation, instead of waiting for the animal to come into the system and then trying to get the dog rescued or adopted. Instead of demonizing the family or casting blame.
We are very grateful to be singled out for our approach, compassion, and hard work. The author goes so far as to say that thanks to our reframing, overcrowded shelters may someday be a thing of the past. Here’s to hoping that dream comes true!